My User Account

How Can I Delete My Account?
To delete your Plugsurfing account, please send us a message to We then delete the account for you and deactivate your key.
Mon, 18 Jun, 2018 at 10:04 AM
You’ve Lost Your RFID Charging Key?
Our RFID Charging Key is designed to be hanged to your key hanger. If you happen to lose your key, please contact directly our customer service to deactivat...
Mon, 19 Feb, 2018 at 4:47 PM
I forgot my Password
You can easily reset your password by using the following link: You can also click on "Forgot P...
Wed, 14 Feb, 2018 at 3:33 PM
Plugsurfing and Intercharge: Can I use the Intercharge app?
Unfortunately it is not possible to use the Intercharge app with your Plugsurfing credentials. Intercharge and Plugsurfing are two different service provid...
Fri, 16 Feb, 2018 at 4:38 PM