General Questions about Plugsurfing

Customer Service Hotline
Our service team is available for you 24/7. International: +31 888 642311 UK: 0800 026 5552 Germany: 0800 627 9976 Austria: 0800 400 245  Swiss:...
Thu, 18 Oct, 2018 at 2:08 PM
How Does Plugsurfing Work?
Plugsurfing is an E-mobility Service Provider. Using either our app or our RFID Charging Key, you have access to the biggest charging network in Europe. The...
Tue, 13 Feb, 2018 at 5:57 PM
How Can I Use Plugsurfing?
Create a Plugsurfing account on our website or our app, enter a payment method, and voila! You can start and pay for your charging sessions via our service....
Tue, 13 Feb, 2018 at 5:58 PM
In Which Countries Can I Use Plugsurfing to Pay?
Charge with Plugsurfing in the following countries:  Germany, Austria, Switzerland, the Netherlands, Belgium, Luxembourg, France, United Kingdom, Ireland...
Thu, 22 Nov, 2018 at 6:18 PM
Which Charging Points Can I Use With Plugsurfing?
With Plugsurfing you can use over 60,000 charging points. All these charging points are listed with all the information you need in our app or our map.
Tue, 13 Feb, 2018 at 6:01 PM
How Accurate Is the Information on the Plugsurfing Map?
We receive location, information, opening times and live status direct from the charging point operator. These are not always 100% correct but we are committ...
Tue, 20 Feb, 2018 at 9:40 AM
How Much Does It Cost to Charge With Plugsurfing?
The prices are different for each operator. Depending on the owner of the charging station, the prices can be based upon: Starting fee (one-time): ...
Wed, 14 Feb, 2018 at 4:16 PM
Plugsurfing and Intercharge: Can I use the Intercharge app?
Unfortunately it is not possible to use the Intercharge app with your Plugsurfing credentials. Intercharge and Plugsurfing are two different service pro...
Fri, 16 Feb, 2018 at 4:41 PM